Microsoft

Microsoft Outlook 2019 (MO-400)

Practice and prepare for the MO-400 certification exam. Get AI-assisted hands-on training by expert instructors.

(MO-400) / ISBN : 978-1-64459-193-2
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About This Course

This Microsoft Outlook 2019 exam prep course has been specially designed to help you pass the prestigious MO-400 exam on your 1st attempt. The comprehensive course equips you with the essential skills required to utilize the full potential of Outlook 2019, empowering you to manage your emails, contacts, calendar, tasks, and more with ease. By the end of this Microsoft Outlook course, you’ll have a solid understanding of Outlook’s fundamentals like how to navigate the interface, create and manage various Outlook items, and customize your workspace.

Skills You’ll Get

  • Navigate the Outlook interface, and understand its various components and functions
  • Ability to create, edit, and manage different Outlook items
  • Efficient in organizing, filtering, and searching emails, as well as managing junk mail 
  • Skilled in contact management by creating, editing, and organizing contacts
  • Expertise in creating, assigning, and tracking tasks & using task lists and categories
  • Effective calendar management by scheduling appointments, meetings, setting reminders, and managing different time zones
  • Customize the Outlook interface, including the ribbon, toolbar, and other settings

 

Get the support you need. Enroll in our Instructor-Led Course.

Download Course Outline

1

Introduction

2

Fundamentals

  • Module A: Getting around
  • Module B: Viewing Outlook items
  • Summary
3

Email basics

  • Module A: Creating messages
  • Module B: Acting on messages
  • Module C: Adding content
  • Module D: Signatures
  • Summary
4

Contacts

  • Module A: Managing contacts
  • Module B: Using contact groups
  • Module C: Using contact cards
  • Summary
5

Tasks

  • Module A: Creating tasks
  • Module B: Managing tasks
  • Module C: Assigning tasks
  • Summary
6

Scheduling

  • Module A: Appointments
  • Module B: Meetings
  • Module C: Using the calendar
  • Summary
7

Customization

  • Module A: Customizing the ribbon
  • Module B: Customizing Outlook
  • Summary
A

Appendix: 3D Avatar-based Simulation

9

Introduction

10

Organizing Outlook

  • Module A: Account management
  • Module B: Using folders
  • Module C: Categorizing items
  • Module D: Searching and filtering
  • Module E: Quick steps
  • Summary
11

Managing your mail

  • Module A: Managing junk mail
  • Module B: Using rules
  • Module C: Cleaning up your mailbox
  • Summary
12

Advanced email settings

  • Module A: Message options
  • Module B: Customizing message appearance
  • Summary
13

Notes and Journal entries

  • Module A: Notes
  • Module B: Using the Journal
  • Summary
14

Collaboration

  • Module A: Performing mail merges
  • Module B: Sharing items
  • Module C: Outlook integration
  • Summary
B

Appendix: 3D Avatar-based Simulation

1

Fundamentals

  • Logging into Outlook
  • Opening Outlook Items
  • Using the Tell Me Box
  • Collapsing a Group
2

Email basics

  • Marking Messages as Read/Unread
  • Creating a Signature
3

Tasks

  • Creating and Copying a Task
  • Creating a Recurring Task
  • Assigning a Task
4

Scheduling

  • Creating an Appointment
  • Adding Holidays
  • Changing the Calendar Color
5

Customization

  • Customizing the Quick Access Toolbar
6

Organizing Outlook

  • Creating a Search Folder
  • Creating a Folder
  • Accessing Search Options
7

Managing your mail

  • Marking a Safe Sender
  • Configuring AutoArchive Defaults
8

Advanced email settings

  • Setting Automatic Out-of-Office Replies
9

Notes and Journal entries

  • Viewing the Journal
10

Collaboration

  • Changing the Permissions of a Folder

Any questions?
Check out the FAQs

Do you still have doubts regarding this Microsoft Outlook 2019 exam prep course? Get your queries resolved in this section.

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It is a basic certification program run by Microsoft that validates your skills and expertise in Outlook 2019. Covers the fundamental features of Outlook like email management, contact management, calendar management, and task management.

It is suitable for all those extensively using Outlook to accomplish their daily tasks (for professional or personal reasons).

No, it is a beginner-friendly course. There are no formal prerequisites.

This exam has 40-60 questions that need to be answered within 50 minutes. The passing score is a minimum of 700 out of 1000.

Yes, this study guide covers advanced outlook topics like mail merge, item sharing, outlook integration, advanced email setting, and notes & journal entries.

Those working as office administrators, customer service representatives, and sales professionals will benefit greatly from this course.

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