ITIL® 4 Specialist Create, Deliver and Support
(ITIL4-MP.AN1)
/ ISBN: 978-1-64459-272-4
This course includes
Lessons
TestPrep
Lab
Mentoring (Add-on)
Exam Voucher Included
Your exam voucher code will be delivered via email within 24 hours of purchase
ITIL® 4 Specialist Create, Deliver and Support
Get certified for the ITIL 4 certification exam with the ITIL 4 Specialist Create, Deliver and Support course and lab. The ITIL 4 course and lab cover ITIL 4 exam objectives and help you comprehend the primary aspects that influence the success of ITIL's new service value system (SVS) business model creation, delivery, and support. This ITIL training guide is equipped with the best learning resources that will help students skills of using value streams to define a minimum viable practice.
The ITIL ® 4 Specialist: Create, Deliver, and Support module is part of the ITIL 4 Managing Professional stream. The certification module covers the integration of various value streams and activities to create, deliver, and support IT-enabled products and services. Individuals who are continuing their journey in service management, ITSM managers, and ITSM practitioners will benefit from ITIL 4 Specialist Create, Deliver, and Support.
Lessons
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6+ Lessons
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53+ Quizzes
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34+ Flashcards
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34+ Glossary of terms
TestPrep
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40+ Pre Assessment Questions
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2+ Full Length Tests
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40+ Post Assessment Questions
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80+ Practice Test Questions
Lab
- Organizations, people, and culture
- Building effective teams
- Developing team culture
- Summary
- Integration and data sharing
- Reporting and advanced analytics
- Collaboration and workflow
- Robotic process automation
- Artificial intelligence
- Machine learning
- Continuous integration, continuous delivery, and continuous deployment
- The value of an effective information model
- Automation of service management
- Summary
- ITIL service value streams
- Model value streams for creation, delivery, and support
- Using value streams to define a minimum viable practice
- Summary
- Why do we need to prioritize work?
- Commercial and sourcing considerations
- Summary
Hands on Activities (Performance Labs)
What are the prerequisites for this exam? | Candidates are required to achieve ITIL® Foundation certificate before going for the ITIL 4 Managing Professional certification. |
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What is the exam registration fee? | €496.00 |
Where do I take the exam? | PeopleCert |
What is the format of the exam? | Multiple choice questions |
How many questions are asked in the exam? | The exam contains 40 questions. |
What is the duration of the exam? | 90 minutes |
What is the passing score? | 70% or higher (28 or above) |
What is the exam's retake policy? |
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Where can I find more information about this exam? | Know more about the ITIL-MP |
What are the career opportunities after passing this exam? |
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