CompTIA A+ (220-1101 & 220-1102)
Prepare for the CompTIA A+ certification. Learn networking, virtualization, troubleshooting, and cloud computing.
(220-1101-1102.AE1) / ISBN : 978-1-64459-347-9About This Course
This course is designed to guide you through everything you need to successfully pass the CompTIA A+ Core 1 and Core 2 exams (220-1101 & 220-1102). More than just exam prep, it gives you a clear understanding of how computers, operating systems, networks, and mobile devices work in real-world settings.
You'll learn how to set up and troubleshoot hardware, work across Windows, macOS, and Linux, and manage essential tasks like device connectivity, system security, and cloud services.
With hands-on labs and gamified practice tests, you’ll develop skills you can use from day one on the job. .
Skills You’ll Get
- Hardware Setup and Maintenance: Install, configure, and repair computer components and peripherals, preparing you for real-world IT challenges.
- Operating System Management: Install, update, and manage Windows, macOS, and Linux systems, giving you the confidence to handle any OS environment.
- Networking Fundamentals: Understand how networks operate, including setting up wired and wireless connections, so you can support small office and home networks.
- Security Best Practices: Secure devices and networks against threats, an essential skill covered in CompTIA A+ 220-1102.
- Problem Solving for IT Issues: Develop a clear, methodical approach to identifying and resolving common hardware, software, and network problems.
- Professional IT Support: Build strong communication, documentation, and customer service skills needed to succeed in any IT support role.
Get the support you need. Enroll in our Instructor-Led Course.
Interactive Lessons
24+ Interactive Lessons | 829+ Exercises | 440+ Quizzes | 703+ Flashcards | 131+ Glossary of terms
Gamified TestPrep
190+ Pre Assessment Questions | 4+ Full Length Tests | 190+ Post Assessment Questions | 390+ Practice Test Questions
Hands-On Labs
122+ LiveLab | 114+ Video tutorials | 01:36+ Hours
Video Lessons
263+ Videos | 16:09+ Hours
Introduction
- What Is A+ Certification?
- What Does This Course Cover?
- The CompTIA A+ Exam Objectives
- A+ Certification Exam Objectives: 220-1101
- Objective Map
- A+ Certification Exam Objectives: 220-1102
- Objective Map
Motherboards, Processors, and Memory
- Understanding Motherboards
- Understanding Processors
- Understanding Memory
- Understanding Cooling Systems
- Summary
- Exam Essentials
Expansion Cards, Storage Devices, and Power Supplies
- Installing and Configuring Expansion Cards
- Understanding Storage Devices
- Understanding Power Supplies
- Summary
- Exam Essentials
Peripherals, Cables, and Connectors
- Understanding Cables and Connectors
- Understanding Cables and Connectors
- Summary
- Exam Essentials
Printers and Multifunction Devices
- Understanding Print Technologies and Imaging Processes
- Installing and Maintaining Printers
- Summary
- Exam Essentials
Networking Fundamentals
- Understanding Networking Principles
- Identifying Common Network Hardware
- Summary
- Exam Essentials
Introduction to TCP/IP
- Understanding TCP/IP
- Understanding Virtual Networks
- Summary
- Exam Essentials
Wireless and SOHO Networks
- Understanding Wireless Networking Technologies
- Installing and Configuring SOHO Networks
- Summary
- Exam Essentials
Network Services, Virtualization, and Cloud Computing
- Understanding Network Services
- Understanding Virtualization and Cloud Computing
- Summary
- Exam Essentials
Laptop and Mobile Device Hardware
- Working with Laptop and Mobile Device Hardware
- Summary
- Exam Essentials
Mobile Connectivity and Application Support
- Understanding Mobile Connectivity
- Understanding Mobile App Support
- Summary
- Exam Essentials
Troubleshooting Methodology and Resolving Core Hardware Problems
- Using the Troubleshooting Best Practice Methodology
- Troubleshooting Motherboards, CPUs, RAM, and Power Problems
- Summary
- Exam Essentials
Hardware and Network Troubleshooting
- Troubleshooting Storage Drives and RAID Arrays
- Troubleshooting Video, Projector, and Display Issues
- Troubleshooting Common Mobile Device Issues
- Troubleshooting Printer Problems
- Troubleshooting Networking Problems
- Summary
- Exam Essentials
Operating System Basics
- Understanding Operating Systems
- Understanding Applications
- Introduction to Windows 10
- Preparing for the Exam
- Summary
- Exam Essentials
Windows Configuration
- Interacting with Operating Systems
- The Windows Registry
- Disk Management
- Summary
- Exam Essentials
Windows Administration
- Installing and Upgrading Windows
- Command‐Line Tools
- Networking in Windows
- Summary
- Exam Essentials
Working with macOS and Linux
- macOS and Linux
- Applications on macOS
- Best Practices
- Tools
- System Preferences
- Features
- Basic Linux Commands
- Linux and Windows
- Summary
- Exam Essentials
Security Concepts
- Physical Security Concepts
- Physical Security for Staff
- Logical Security
- Malware
- Mitigating Software Threats
- Social Engineering Attacks, Threats, and Vulnerabilities
- Common Security Threats
- Exploits and Vulnerabilities
- Security Best Practices
- Destruction and Disposal Methods
- Summary
- Exam Essentials
Securing Operating Systems
- Working with Windows OS Security Settings
- Web Browser Security
- Securing a SOHO Network (Wireless)
- Securing a SOHO Network (Wired)
- Mobile Device Security
- Summary
- Exam Essentials
Troubleshooting Operating Systems and Security
- Troubleshooting Common Microsoft Windows OS Problems
- Troubleshooting Security Issues
- Best Practices for Malware Removal
- Troubleshooting Mobile OS Issues
- Troubleshooting Mobile Security Issues
- Summary
- Exam Essentials
Scripting and Remote Access
- Scripting
- Remote Access
- Summary
- Exam Essentials
Safety and Environmental Concerns
- Understanding Safety Procedures
- Understanding Environmental Controls
- Understanding Policies, Licensing, and Privacy
- Summary
- Exam Essentials
Documentation and Professionalism
- Documentation and Support
- Change Management Best Practices
- Disaster Prevention and Recovery
- Demonstrating Professionalism
- Summary
- Exam Essentials
Appendix A
- 3D Objects
Motherboards, Processors, and Memory
- Accessing the BIOS Setup in Windows 10
- Setting Up a Boot Device Priority
- Identifying the CPU Socket (Slot)
- Installing a Processor
- Installing Motherboard Components
- Assembling Computer Components
- Identifying a PCI Bus Slot 1
- Installing a PCI Sound Card
- Enabling Hardware Virtualization
- Working with the Task Manager
- Viewing the Processor Information
- Installing Memory Modules
- Verifying the RAM Usage
- Providing Cooling and Ventilation to a Motherboard
Expansion Cards, Storage Devices, and Power Supplies
- Installing the NIC
- Installing Expansion Cards on a Motherboard
- Installing a USB 3.0 PCI Express Card (2.0 x4)
- Configuring NIC Teaming
- Replacing the Battery of a Smartphone and Inserting a Memory Card
- Copying Files to a Disc Using File Explorer
- Inserting a CD in a Laptop
- Connecting the Motherboard to the Internal Hard Drive
- Installing an Optical Drive and a PCI Sound Card
- Creating a Swap Partition
- Installing SMPS and Connecting it to the Motherboard
- Replacing the Power Supply
Peripherals, Cables, and Connectors
- Connecting Speakers to a Computer
- Installing a Printer
- Configuring the Mouse Settings
- Adding a Keyboard Layout
- Connecting the Hub with Different Devices Using USB Cables
- Supplying Power to a SATA Hard Disk Drive
- Inserting a Pen Drive into the Laptop's USB Port
- Installing Firewire Cards
Printers and Multifunction Devices
- Inserting Ink Cartridges into a Printer
- Connecting a USB Printer to a Computer
Networking Fundamentals
- Connecting Devices in a Bus Topology
- Identifying Clients and Servers
- Connecting Devices in a Peer to Peer Architecture
- Installing and Configuring a Temporary Server
- Connecting a New Workstation to the Internet
- Connecting the Cable Modem to Access the Internet
- Connecting a Router to a Laptop
- Connecting Systems to the Internet Through a Firewall Router
- Configuring Port Security on an Access Port
- Configuring a Router
- Enabling a Device Driver
- Disabling a Device Driver
Introduction to TCP/IP
- Configuring Network Address Translation
- Understanding the IPv4 Header
- Configuring an IPv6 Address
- Configuring a DHCP Server
- Creating a VLAN and Viewing its Assignment to Port Mapping
- Establishing a VPN Connection
Wireless and SOHO Networks
- Configuring an IPv4 Address and a DNS Server
- Creating a Dial-up Connection
Network Services, Virtualization, and Cloud Computing
- Scanning a Network Interface Using Wireshark
Laptop and Mobile Device Hardware
- Installing Laptop Components
Mobile Connectivity and Application Support
- Turning On the Airplane Mode of an iPhone
- Setting Up a VPN on Android
- Viewing the iOS Version of an iPhone
- Locking an iPhone With a Password
- Configuring Email in Android
- Removing an Account in Android
Hardware and Network Troubleshooting
- Configuring the Screen Resolution Setting
- Configuring a Power Plan
Operating System Basics
- Configuring Screen Savers
- Enabling BranchCache
- Creating a Restore Point
Windows Configuration
- Configuring a Default Domain Password Policy
- Configuring an Audit Group Policy
- Observing the Control Panel Options from Different Views
- Uninstalling a Program
- Creating a Variable
- Setting Automatic Windows Updates
- Using the Task Manager to Start an Application
- Configuring Computer Management Services
- Disabling a Service
- Using Windows Event Viewer
- Displaying Windows PowerShell Snap-ins
- Adding an MMC Snap-in
- Managing NTFS Permissions
- Editing a Drive Letter
- Converting a Basic Disk to a Dynamic Disk
- Converting a FAT32 Partition to NTFS
- Mounting a Drive to a Folder
- Working With the Command Prompt
Windows Administration
- Tracing Route Using the tracert Command
- Using the nslookup Command
- Using the ping Command
- Using the netstat Command
- Viewing the Status of a Disk
Working with macOS and Linux
- Restoring Files
- Backing Up Files
- Performing a Text Search
- Working with Directories
- Verifying the Working Directory
- Listing Files in a Directory
- Using Basic Linux Commands
Security Concepts
- Configuring Windows Defender Firewall
- Conducting a DoS Attack Using Smurf Attack
- Conducting IP Spoofing
- Using an Asymmetric Encryption Algorithm
- Using a Symmetric Encryption Algorithm
- Disabling the AutoPlay Feature
- Using Windows Security in Windows Defender Settings
Securing Operating Systems
- Creating a New User
- Using BitLocker
- Propagating Permissions
- Stopping Permission Inheritance
- Implementing EFS File Sharing
Troubleshooting Operating Systems and Security
- Creating and Binding an SSL Certificate to a Website
- Adding a Digital Certificate
Scripting and Remote Access
- Running an if-else script in PowerShell
- Running a while loop script in PowerShell
- Creating and Running a ps1 File
- Executing the Basic Commands Through a ps1 File
- Creating a Loop in PowerShell
- Configuring an SSH Server
Safety and Environmental Concerns
- Using a UPS to Power the Computer Components and Ensure Network Connectivity
- Setting Up a Surge-Protected Computer System
Documentation and Professionalism
- Enabling the Shadow Copies feature in Windows
The CompTIA A+ (220-1101 and 220-1102) exams each cost about $265 USD, so expect to pay roughly $530 USD total for both exams.
The 220-1102 exam challenges many beginners, but with consistent study and practical experience, passing is very achievable. Opt for this CompTIA A+ training as your study companion. It challenges your knowledge and promotes hands-on learning with gamified test preps and virtual labs.
This A+ certification: Core 1 (220-1201) and Core 2 (220-1202) are ideal for aspiring IT professionals pursuing roles like desktop support or network troubleshooting.
Definitely. It’s a trusted industry certification that validates essential IT knowledge and helps launch your career in technology support.
Start by reviewing the official objectives, completing hands-on labs, and testing your knowledge with CompTIA A+ practice tests core 1 (220-1101) and core 2 (220-1102).