CompTIA

CompTIA A+ (220-1101 & 220-1102)

(220-1101-1102.AE1) / ISBN : 978-1-64459-347-9
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Skills You’ll Get

CompTIA is trusted by employers around the world to identify suitable IT professionals. The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102). CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization, and cloud computing. CompTIA A+ 220-1102 covers operating systems, security, software, and operational procedures.  

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1

Introduction

  • What Is A+ Certification?
  • What Does This Course Cover?
  • The CompTIA A+ Exam Objectives
  • A+ Certification Exam Objectives: 220-1101
  • Objective Map
  • A+ Certification Exam Objectives: 220-1102
  • Objective Map
2

Motherboards, Processors, and Memory

  • Understanding Motherboards
  • Understanding Processors
  • Understanding Memory
  • Understanding Cooling Systems
  • Summary
  • Exam Essentials
3

Expansion Cards, Storage Devices, and Power Supplies

  • Installing and Configuring Expansion Cards
  • Understanding Storage Devices
  • Understanding Power Supplies
  • Summary
  • Exam Essentials
4

Peripherals, Cables, and Connectors

  • Understanding Cables and Connectors
  • Understanding Cables and Connectors
  • Summary
  • Exam Essentials
5

Printers and Multifunction Devices

  • Understanding Print Technologies and Imaging Processes
  • Installing and Maintaining Printers
  • Summary
  • Exam Essentials
6

Networking Fundamentals

  • Understanding Networking Principles
  • Identifying Common Network Hardware
  • Summary
  • Exam Essentials
7

Introduction to TCP/IP

  • Understanding TCP/IP
  • Understanding Virtual Networks
  • Summary
  • Exam Essentials
8

Wireless and SOHO Networks

  • Understanding Wireless Networking Technologies
  • Installing and Configuring SOHO Networks
  • Summary
  • Exam Essentials
9

Network Services, Virtualization, and Cloud Computing

  • Understanding Network Services
  • Understanding Virtualization and Cloud Computing
  • Summary
  • Exam Essentials
10

Laptop and Mobile Device Hardware

  • Working with Laptop and Mobile Device Hardware
  • Summary
  • Exam Essentials
11

Mobile Connectivity and Application Support

  • Understanding Mobile Connectivity
  • Understanding Mobile App Support
  • Summary
  • Exam Essentials
12

Troubleshooting Methodology and Resolving Core Hardware Problems

  • Using the Troubleshooting Best Practice Methodology
  • Troubleshooting Motherboards, CPUs, RAM, and Power Problems
  • Summary
  • Exam Essentials
13

Hardware and Network Troubleshooting

  • Troubleshooting Storage Drives and RAID Arrays
  • Troubleshooting Video, Projector, and Display Issues
  • Troubleshooting Common Mobile Device Issues
  • Troubleshooting Printer Problems
  • Troubleshooting Networking Problems
  • Summary
  • Exam Essentials
14

Operating System Basics

  • Understanding Operating Systems
  • Understanding Applications
  • Introduction to Windows 10
  • Preparing for the Exam
  • Summary
  • Exam Essentials
15

Windows Configuration

  • Interacting with Operating Systems
  • The Windows Registry
  • Disk Management
  • Summary
  • Exam Essentials
16

Windows Administration

  • Installing and Upgrading Windows
  • Command‐Line Tools
  • Networking in Windows
  • Summary
  • Exam Essentials
17

Working with macOS and Linux

  • macOS and Linux
  • Applications on macOS
  • Best Practices
  • Tools
  • System Preferences
  • Features
  • Basic Linux Commands
  • Linux and Windows
  • Summary
  • Exam Essentials
18

Security Concepts

  • Physical Security Concepts
  • Physical Security for Staff
  • Logical Security
  • Malware
  • Mitigating Software Threats
  • Social Engineering Attacks, Threats, and Vulnerabilities
  • Common Security Threats
  • Exploits and Vulnerabilities
  • Security Best Practices
  • Destruction and Disposal Methods
  • Summary
  • Exam Essentials
19

Securing Operating Systems

  • Working with Windows OS Security Settings
  • Web Browser Security
  • Securing a SOHO Network (Wireless)
  • Securing a SOHO Network (Wired)
  • Mobile Device Security
  • Summary
  • Exam Essentials
20

Troubleshooting Operating Systems and Security

  • Troubleshooting Common Microsoft Windows OS Problems
  • Troubleshooting Security Issues
  • Best Practices for Malware Removal
  • Troubleshooting Mobile OS Issues
  • Troubleshooting Mobile Security Issues
  • Summary
  • Exam Essentials
21

Scripting and Remote Access

  • Scripting
  • Remote Access
  • Summary
  • Exam Essentials
22

Safety and Environmental Concerns

  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy
  • Summary
  • Exam Essentials
23

Documentation and Professionalism

  • Documentation and Support
  • Change Management Best Practices
  • Disaster Prevention and Recovery
  • Demonstrating Professionalism
  • Summary
  • Exam Essentials
A

Appendix A

  • 3D Objects

1

Motherboards, Processors, and Memory

  • Accessing the BIOS Setup in Windows 10
  • Setting Up a Boot Device Priority
  • Identifying the CPU Socket (Slot)
  • Installing a Processor
  • Installing Motherboard Components
  • Assembling Computer Components
  • Identifying a PCI Bus Slot 1
  • Installing a PCI Sound Card
  • Enabling Hardware Virtualization
  • Working with the Task Manager
  • Viewing the Processor Information
  • Installing Memory Modules
  • Verifying the RAM Usage
  • Providing Cooling and Ventilation to a Motherboard
2

Expansion Cards, Storage Devices, and Power Supplies

  • Installing the NIC
  • Installing Expansion Cards on a Motherboard
  • Installing a USB 3.0 PCI Express Card (2.0 x4)
  • Configuring NIC Teaming
  • Replacing the Battery of a Smartphone and Inserting a Memory Card
  • Copying Files to a Disc Using File Explorer
  • Inserting a CD in a Laptop
  • Connecting the Motherboard to the Internal Hard Drive
  • Installing an Optical Drive and a PCI Sound Card
  • Creating a Swap Partition
  • Installing SMPS and Connecting it to the Motherboard
  • Replacing the Power Supply
3

Peripherals, Cables, and Connectors

  • Connecting Speakers to a Computer
  • Installing a Printer
  • Configuring the Mouse Settings
  • Adding a Keyboard Layout
  • Connecting the Hub with Different Devices Using USB Cables
  • Supplying Power to a SATA Hard Disk Drive
  • Inserting a Pen Drive into the Laptop's USB Port
  • Installing Firewire Cards
4

Printers and Multifunction Devices

  • Inserting Ink Cartridges into a Printer
  • Connecting a USB Printer to a Computer
5

Networking Fundamentals

  • Connecting Devices in a Bus Topology
  • Identifying Clients and Servers
  • Connecting Devices in a Peer to Peer Architecture
  • Installing and Configuring a Temporary Server
  • Connecting a New Workstation to the Internet
  • Connecting the Cable Modem to Access the Internet
  • Connecting a Router to a Laptop
  • Connecting Systems to the Internet Through a Firewall Router
  • Configuring Port Security on an Access Port
  • Configuring a Router
  • Enabling a Device Driver
  • Disabling a Device Driver
6

Introduction to TCP/IP

  • Configuring Network Address Translation
  • Understanding the IPv4 Header
  • Configuring an IPv6 Address
  • Configuring a DHCP Server
  • Creating a VLAN and Viewing its Assignment to Port Mapping
  • Establishing a VPN Connection
7

Wireless and SOHO Networks

  • Configuring an IPv4 Address and a DNS Server
  • Creating a Dial-up Connection
8

Network Services, Virtualization, and Cloud Computing

  • Scanning a Network Interface Using Wireshark
9

Laptop and Mobile Device Hardware

  • Installing Laptop Components
10

Mobile Connectivity and Application Support

  • Turning On the Airplane Mode of an iPhone
  • Setting Up a VPN on Android
  • Viewing the iOS Version of an iPhone
  • Locking an iPhone With a Password
  • Configuring Email in Android
  • Removing an Account in Android
11

Hardware and Network Troubleshooting

  • Configuring the Screen Resolution Setting
  • Configuring a Power Plan
12

Operating System Basics

  • Configuring Screen Savers
  • Enabling BranchCache
  • Creating a Restore Point
13

Windows Configuration

  • Configuring a Default Domain Password Policy
  • Configuring an Audit Group Policy
  • Observing the Control Panel Options from Different Views
  • Uninstalling a Program
  • Creating a Variable
  • Setting Automatic Windows Updates
  • Using the Task Manager to Start an Application
  • Configuring Computer Management Services
  • Disabling a Service
  • Using Windows Event Viewer
  • Displaying Windows PowerShell Snap-ins
  • Adding an MMC Snap-in
  • Managing NTFS Permissions
  • Editing a Drive Letter
  • Converting a Basic Disk to a Dynamic Disk
  • Converting a FAT32 Partition to NTFS
  • Mounting a Drive to a Folder
  • Working With the Command Prompt
14

Windows Administration

  • Tracing Route Using the tracert Command
  • Using the nslookup Command
  • Using the ping Command
  • Using the netstat Command
  • Viewing the Status of a Disk
15

Working with macOS and Linux

  • Restoring Files
  • Backing Up Files
  • Performing a Text Search
  • Working with Directories
  • Verifying the Working Directory
  • Listing Files in a Directory
  • Using Basic Linux Commands
16

Security Concepts

  • Configuring Windows Defender Firewall
  • Conducting a DoS Attack Using Smurf Attack
  • Conducting IP Spoofing
  • Using an Asymmetric Encryption Algorithm
  • Using a Symmetric Encryption Algorithm
  • Disabling the AutoPlay Feature
  • Using Windows Security in Windows Defender Settings
17

Securing Operating Systems

  • Creating a New User
  • Using BitLocker
  • Propagating Permissions
  • Stopping Permission Inheritance
  • Implementing EFS File Sharing
18

Troubleshooting Operating Systems and Security

  • Creating and Binding an SSL Certificate to a Website
  • Adding a Digital Certificate
19

Scripting and Remote Access

  • Running an if-else script in PowerShell
  • Running a while loop script in PowerShell
  • Creating and Running a ps1 File
  • Executing the Basic Commands Through a ps1 File
  • Creating a Loop in PowerShell
  • Configuring an SSH Server
20

Safety and Environmental Concerns

  • Using a UPS to Power the Computer Components and Ensure Network Connectivity
  • Setting Up a Surge-Protected Computer System
21

Documentation and Professionalism

  • Enabling the Shadow Copies feature in Windows

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CompTIA A+ Certification and at least 9 to 12 months of networking experience

$239 USD

Pearson VUE

Multiple choice questions (single and multiple response), drag and drops and performance-based

The exam contains 90 questions.

90 minutes

  • 220-1101: 675 (on a scale of 900)
  • 220-1102: 700 (on a scale of 900)

  • If a candidate has passed an exam (or multiple exams) and achieved certification, they cannot retake the exam, using the same exam code, without prior consent from CompTIA.
  • CompTIA beta examinations may only be taken one (1) time by each candidate.
  • A test found to be in violation of the retake policy will be invalidated and the candidate may be subject to a suspension period. Repeat violators will be permanently banned from participation in the CompTIA Certification Program.
  • Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer any free re-tests or discounts on retakes.

Generally after 3 years of launch

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